Privacy Policy
Last updated: 2 July 2026
Welcome to Motivation Digital Store. This website is operated by Motivation Capability. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase a digital product, create an account, contact us, or join our email list.
- Who We Are
Website: motivationdigitalstore.com
Business/Brand: Motivation Capability / Motivation Digital Store
Contact email: motivationcapability@gmail.com
We sell educational digital products, including guides, ebooks, templates, courses, resources, and related digital materials.
- Information We Collect
We may collect the following information when you use our website:
- Name
- Email address
- Billing address
- Phone number, if provided
- Order details
- Payment status
- Download access information
- Account login details, if you create an account
- Messages you send to us
- Technical information such as IP address, browser type, device information, and website activity
We do not intentionally collect sensitive personal information.
- How We Use Your Information
We use your information to:
- Process your orders
- Provide access to purchased digital products
- Send order confirmations and download links
- Manage customer accounts
- Respond to customer support messages
- Improve our website, products, and customer experience
- Prevent fraud and protect website security
- Keep business and accounting records
- Send marketing emails only where you have signed up or where the law allows
- Payments
Payments are processed by third-party payment providers such as Stripe, Google Pay, card payment providers, or other checkout/payment tools connected to WooCommerce.
We do not store your full card details on our website. Payment providers process payment information securely according to their own privacy and security policies.
- Digital Product Delivery
When you buy a digital product, we use your email address and order information to provide access to your download through the checkout confirmation page, your account area, and/or an email download link.
- Email Marketing
If you sign up to receive free resources, newsletters, updates, or marketing emails, we may use your name and email address to send you relevant content and offers.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us.
We do not sell your personal information to advertisers.
- Cookies and Tracking
Our website may use cookies and similar technologies to:
- Keep the website working properly
- Remember cart and checkout information
- Improve website performance
- Understand how visitors use the website
- Support security and fraud prevention
- Support analytics and marketing tools if enabled
You can control or delete cookies through your browser settings. Some website features may not work properly if cookies are disabled.
- WooCommerce and WordPress
This website uses WordPress and WooCommerce to manage pages, products, orders, checkout, customer accounts, and digital downloads.
WooCommerce may store customer order information, billing details, and download permissions so that purchases can be processed and delivered correctly.
- Who We Share Information With
We may share necessary personal information with trusted service providers that help us operate the website and business, including:
- Website hosting provider
- WordPress and WooCommerce services/plugins
- Payment processors
- Email delivery and email marketing providers
- Analytics tools
- Security and anti-fraud tools
- Accounting, tax, or legal service providers if needed
We only share information where necessary for business operation, legal compliance, security, or service delivery.
- How Long We Keep Your Information
We keep personal information only for as long as necessary for the purpose it was collected.
Order and payment records may be kept for accounting, tax, legal, and business record purposes.
Customer account information may be kept while your account remains active.
Marketing email information is kept until you unsubscribe or ask us to delete it, unless we are legally required to keep certain records.
- Your Rights
Depending on your location and applicable law, you may have rights over your personal information, including the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Ask us to restrict how we use your information
- Object to certain uses of your information
- Withdraw consent for marketing emails
- Request a copy of your information
To make a request, contact us at:
motivationcapability@gmail.com
- Your Right to Object
You have the right to object to certain uses of your personal information, including direct marketing. If you object to marketing, we will stop using your personal information for that purpose.
- Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.
However, no website or online system can be guaranteed to be completely secure. You are responsible for keeping your account login details private.
- International Services
Some services we use may process or store information outside the United Kingdom. Where this happens, we rely on appropriate safeguards provided by those service providers.
- Children
Our website and products are intended for adults and business users. We do not knowingly collect personal information from children.
- Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a new “Last updated” date.
- Contact Us
If you have questions about this Privacy Policy or how your personal information is used, contact us at:
motivationcapability@gmail.com